Frequently asked questions

Frequently asked questions

How do I track my order?

Once your order ships, you'll receive an email with a tracking link. You can use it to follow your delivery.

Delivery time

Delivery times depend on your destination and selected shipping method. Your estimated delivery date appears at checkout.

Delivery cost

Shipping costs are calculated at checkout based on your location and order.

Returns & exchanges

You can request a return or exchange within the return period shown in our returns policy.

Product warranty

Our products are covered against manufacturing defects. Contact our support team with your order number and photos.

Get in touch

If you have any questions, don't hesitate to get in touch.

Please note that if you contact our customer service, you will receive a response within one business day. If you do not receive a response, please ensure that you've contacted the correct email address or send us a message on WhatsApp.

WhatsApp: Click here